Welcome to Andover Nursing Home - Message from Matron

MatronThank you for your interest in The Andover Nursing Home and it's dedicated care for individuals who need additional support to lead fulfilling lives.

Our ethos is founded on teamwork, strong values, inclusion, a sense of openness and the firm belief that residents deserve the very best from the place that is their home. Every member of our team is committed to person-centred care; a holistic approach which takes into account each resident’s unique qualities, abilities, interests, preferences and needs.

Person-centred care encompasses every aspect of life. It respects opinions and puts safety, comfort and wellbeing – both physical and emotional – at the forefront of carers’ minds. It makes us consider how the smallest of actions might affect someone as a whole and ensures we communicate with them in an appropriate, sensitive way. It is a way of life for everyone who works here and is reflected in the home’s friendly, open and happy atmosphere.

We never underestimate the difficult emotions and circumstances associated with decisions about full-time care, which is why family members are welcomed into our community just as warmly as their loved ones.  Together we can tailor an innovative care plan that respects past lives, promotes independence, nurtures current interests and delivers peace of mind.

Louise Makepeace
Matron and Registered Manager